Shipping & Returns

Shipping

We offer reliable shipping to most destinations worldwide. Orders are typically processed within 1–3 business days after purchase. Delivery times may vary depending on your location. Standard shipping usually takes 5–10 business days, while expedited options may arrive in 2–5 business days. You can track your order by visiting artesanobrand.com and entering your tracking number.

Returns

We want you to be completely satisfied with your purchase. If for any reason you are not, items can be returned within 30 days of receipt. Returned items must be unused, in original packaging, and in sellable condition. To initiate a return, please visit artesanobrand.com and follow the instructions provided.

Exchanges

If you need to exchange an item for a different size or color, the same return policy applies. Once your return is received and inspected, you may place a new order for the desired item through our website.

Damaged or Incorrect Items

In the rare event that your order arrives damaged or incorrect, we will promptly resolve the issue. Please report any problems through artesanobrand.com for assistance.